Do you know a business that needs an IT team committed to great customer experience?
Refer them to Adept Solutions and you could receive up to $500!
Here's how it works:
1. Call or email us the referral business's contact information.
NOTE: A qualifying company will have a minimum of 10 users.
By Larry Johnson, Adept Solutions CEO
I remember the McDonald's jingle that goes, "You deserve a break today, so get up and get away to Mc Donalds." I also remember the years I wouldn't take a break from work or use all of my vacation time—and felt proud of it.
You open your inbox and nestled among the usual emails from vendors, clients, and employees is an email you weren't expecting.
It is from a friend you haven't heard from in a long time, and he is writing to ask a favor. Suspicious, right? But how do you know for sure it is a phishing attempt?
If you had a red phish in your email menu, you wouldn't have to wonder.
Many small- to medium-sized business (SMB) owners never expect a major crisis to hit their company and are often caught flat-footed when it does. Such events can cause downtime, which can lead to lost revenue and reduced profits. In addition, SMBs that fail to recover quickly from disruption face the risk of losing their customers to their competitors.
In the 15 years Adept Solutions has been in business, we’ve seen technology become the dominant factor in business growth.
Do you want to streamline processes? Increase productivity? Reduce expenses? Keep data safe? Improve communication? Increase customer satisfaction? Technology is the key to each of these goals and the key to being competitive in your industry.
CEO article by Larry Johnson
I am a firm believer in continual improvement for your career and yourself. However, during this time of uncertainty, we need to give ourselves permission to take our foot off the gas for a while.
The urge to overachieve, even in times of global crisis, reflects America’s always-on work culture.
When working remotely, there are many tools your business can use to communicate. You have email, old-fashioned phone calls, internal discussion forums, and issue tracking software. However, if you want to dramatically improve business performance, softphones are the way to go.
Fifty-two times a day. That's the average number of times people look at their phones.
This is according to a Deloitte 2018 survey of 2000 US respondents. The survey also said smartphones are the preferred device for:
News, short videos, photos, video calls, social media, banking, emails, regular calls, calendars, maps and IM.
That's a lot of time on your phone.
CEO Article by Larry Johnson
When I outlined my blogs in January, I wasn’t thinking of the uncertainty of COVID-19 and the unique specter that it raises; I was thinking of the challenges we have with the daily ups and downs of business that can add stress in our lives.
The New Normal
Remote work is the new normal in our COVID-19 universe. As one of our team members explained:
“I’ll be a bit late to my office. Traffic is crazy. There was a massive pile-up of a bike, a helmet, frozen toys and a shoe blocking the entrance to the off-ramp to my home office this morning.
