To be competitive in today’s market, businesses must embrace technology--and the easiest way to do that is through a Managed IT Service Provider. Hand over the worry and frustrations of IT so you can do what you do best, run your business. Other reasons? Improved efficiency, enhanced security, better uptime, predictable pricing and a good return on investment, to name a few.
Learn more about Managed IT Services by clicking the link and see below an overview of the five services, included in our managed services, that are the foundation of your business IT.
Your IT infrastructure includes all the hardware, network and software resources needed to keep your IT operations running. If your IT infrastructure isn’t working, your business isn’t working. Proactively managing your network results in mitigating problems, reducing downtime and costs and boosting productivity and revenue.
Your reputation is everything. You must protect your data to earn the trust of your customers. IT Security places layers of protection around your network to help prevent cyber threats. IT Security Awareness Training empowers your employees to use Best Security Practices. Training and resources specific to remote workers help protect your employees who work from home. Dark Web scans alert you to compromised credentials. Back up and disaster Recovery solutions ensure your data is safe from breaches, theft and natural disasters. Need even more security? Advanced security options are available.
Microsoft 365 Business Services and G Suite allows your team to work anytime from anywhere on any device. File sharing, online meetings and instant messaging means your team can easily and efficiently communicate, collaborate and get work done!
Regular meetings to review IT initiatives and infrastructure performance gives you transparency to your services. IT project management is also available for our clients. For more in depth consulting and strategy, vCIO services are available. Having a virtual Chief Information Officer means you have access to the expertise of a CIO without the expense of a full-time officer on staff.
Fast, professional service is a must for a happy, productive team. Service calls are answered by engineers; an online portal makes it easy to make requests and track ticket progress.
When your inhouse IT team is overextended, supplemental IT can be critical to your operations. We offer remote monitoring and management tools, ticketing system, and an IT documentation platform as well as a defined number of labor hours. Our team is available for projects outside of the basic supplemental plan when needed.