How to Request IT Support

As a Managed Service Provider, we provide IT support to businesses. Clients can contact us 24/7/365 for unlimited support. Like many MSPs, Adept Solutions handles support requests through a ticketing system.  

How Do You Request Support? 

Adept Solutions offers three ways to submit a ticket: 

Emailing help@adept-solutions.

Our Community

At Adept Solutions, we care about your business. We leverage your technology so you can be competitive and grow your company.

But IT is not the only thing we care about.

Seeing our community grow and flourish is also important to our team.

Insurance Can Help Fight Cyber Theft

Cyber Insurance is about preparing for the worst while hoping for the best. A local business owner experienced “the worst” when ransomware encrypted his financial records. He came to Adept Solutions hoping we could recover his data.

Meet Our Executive Team

Adept’s Executive Team is comprised of Business Development and Administration combined efforts to support clients and the Adept Team. The Business Development Team takes the lead on managing projects, sales, marketing, compliance, client education and solutions research, while the Admin Team is who you reach out to for invoicing and payment support as well as procurement.

Father’s Day 2019 Gift Guide for the Tech- Savvy Dad

This year, Father’s Day is Sunday, June 16th. Do you have a dad in your life who doesn’t need any more ties or golf balls? The dads of Adept Solutions put together the ultimate shopping guide for all technology loving fathers out there, and it’s not all computers! Technology comes in many forms and can enhance all areas of your dad’s life.

Hedgehogs—An Unscientific Postscript

As I have written before, I am one who likes the message of Jim Collins.  In his latest book, Jim Collins Turning the Flywheel: A Monograph to Accompany Good to Great, Collins delves more deeply into the ‘Hedgehog Concept’ and explains why it is the key to building a great company.

What Costs Are There to Outsourcing My IT Management?

"What does it cost to outsource my IT management?" is a question we often receive --and that has prompted me to write this blog.  My goal is to give you a good approximation of what it costs to have us partner with you to manage your network.  My first response to the question of cost is to say ‘it depends’.  This might sound like a cop-out, but it is certainly true.

Passphrases: How To Create Strong Passwords

Is there anything more frustrating than forgetting your password? Sure, it might only be a minor inconvenience at home. But at work, however, time spent changing and resetting passwords means time spent not working, and in business time is money. As IT professionals, Adept Solutions spends hours each week working with forgotten or incorrectly entered passwords.

Windows 7 End of Life is Near, Here’s How to Prepare

Windows 7 is still one of the most widely used operating systems with boasting rights on 39% of computers currently in use. Nevertheless, Microsoft announced that they would no longer update or support Windows 7 starting January 14, 2020. This announcement comes five years after they stopped mainstream support for the operating system.

How Do I Know Which Computer is Right for Me?

Purchasing the right device for your business can be tricky.  With so many options to choose from, how do you find the one that will let you blaze through your work load with ease?    
Start by Asking the Right Questions 
Answering these questions can help direct you to your perfect device.