Why Your Business Needs Softphones

How do you communicate when working remotely? Email, old-fashioned phone calls, internal discussion forums? All are useful tools. However, if you want to dramatically improve your business performance, softphones are the way to go. Flexibility Softphones are an application for internet-enabled devices such as a smartphone or laptop, that allows you to make and receive […]

CRM optimization best practices

Building rapport with customers has never been easier with customer relationship management (CRM) software. You can keep track of contact information, buying preferences, and sales patterns. It’s a must-have for all sales and marketing teams. If you want to know how to make the most out of your CRM, follow these tips. Always update customer […]

Is your cloud solution going over budget?

If you want to increase collaboration, productivity, and security all while keeping costs down, the cloud is the perfect solution. But if you’re not careful, hidden charges can creep up on your monthly bill, preventing you from truly reaping the benefits of the cloud. Fortunately, there are some things you can do to bring these […]

How to make the most of your CRM

Customer relationship management (CRM) software is essential for every marketing, sales, and customer service department. It allows you to capture your customers’ information and keep a record of their interactions with your business. If you’re new to the concept of CRM, here are some tips and tricks to help you get the most out of […]