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What exactly is unified communications?

There was a time when “voice” was the sole business communication solution. Then, we were introduced to emails, texts, and chats, all of which are extremely useful and are here to stay. But wouldn’t it be nice if there was a communication solution that integrated everything -- voice, messaging, video -- into one platform? That’s where unified communications come in.

New Office attack method puts users in danger

As the world’s most popular productivity suite, Microsoft Office tends to receive much attention from cybercriminals. Generally, hackers embed malware in authentic Office files to trick users into unleashing it onto their machines. However, the most recent exploit proves to be much more dangerous than any Office hack we’ve seen.

Cisco to predict IT failures using AI

Modern IT systems are generating more data than ever before, and humans can’t keep up. Thankfully, certain tasks have already been offloaded to machines. Even better, Cisco may have a long-term solution to IT management complexities.

Artificial intelligence (AI) and machine learning are extremely useful in helping us sift through massive amounts of information, and networking behemoth Cisco recently announced that they will be incorporating these technologies with two of their services.

The right way to set up guest Wi-Fi

No matter who they are, people today expect Wi-Fi access when they’re guests of your office. Setting up your Wi-Fi the wrong way can create a tedious experience for them and even expose your confidential information. So what’s the right way to do it?

Never give guests access to your primary Wi-Fi

While giving guests password to your company’s main Wi-Fi might be the easiest way to get them connected, you should avoid this at all costs.

Protect your devices with virtualization

Mobile device security is paramount in today’s unpredictable IT landscape. There are plenty of ways to be sure your employees are accessing data safely away from the office, but there is one solution we recommend for the best results: combining mobile security efforts with virtualization technology.