If you want to increase collaboration, productivity, and security all while keeping costs down, the cloud is the perfect solution. But if you’re not careful, hidden charges can creep up on your monthly bill, preventing you from truly reaping the benefits of the cloud.

Virtualization is difficult to understand. The technology itself is complex, and the industry is dominated by vendors that the average business owner has never heard of. Almost everyone knows Microsoft though, and its virtualization platform just got a big speed boost that won’t cost users a thing -- if they know how to take advantage of it.

Office 365 is chock full of so many apps that it’s sometimes difficult to keep track of them all. Sure, you have the most popular tools like Word and Skype for Business, but there are three tools in the lineup that seem like they could be used the same way: Outlook Groups, Yammer, and Microsoft Teams.

How many new technologies did your business adopt last year? Too many? Too few? You’ve officially made it through 2017 and there’s no better time than now to review which IT fads were worth investing in, and which ones should be left in the past.

New technological developments such as cloud computing and virtualization are prying small- and medium-sized businesses away from traditional client-server architecture. In contention now lie Containers, a technology influenced by cloud computing that offers a less complex alternative to virtualization.

Gone are the days when you have to spend a large amount of money each month on the telephone bill. Voice over Internet Protocol (VoIP) technology has made it cheaper -- and in most cases, free -- to place and receive calls. Whether you’re a business owner or an individual user, there is a VoIP option that suits you.

Don’t you just hate it when your PC gives a warning message that it’s running out of space? You’re then forced to go through all your files to figure out which are important and which ones can be deleted. Sometimes you manage to get a few megabytes back, but oftentimes you end up grabbing your external disks.

Lack of storage space is something we all have to deal with at some point. You’ll be forced to delete some seemingly unnecessary files, only to find out that you actually needed them later. What would you do? Dropbox offers a quick fix with its new Professional plan.

At the Ignite conference in September, Microsoft announced that the Teams app will eventually replace Skype for Business as the primary communication tool for Office 365. This is a huge development, and there are undoubtedly many questions that need answers.

As a convenient cloud solution, Office 365 boasts nearly 30 million users. But that’s nothing compared to licensed versions of Microsoft’s productivity suite, which have more than one billion users. Office 2019 was announced in September and it will mean big changes for businesses that want simpler versions of Word, PowerPoint, Excel and more.